New Review: Who’s Your Director of First Impressions? Lessons from a Recovering Director of Reservations
Shared By Riviera Maya Realty
Leading a reservation call center for Kaiser Realty on the Alabama Gulf Coast for nearly 25 years—through 9/11, several devastating hurricanes, the oil spill of 2010, red tide, and even shark attack scares—was anything but dull and boring. Sometimes we jokingly changed our department name from the Reservation Department to the Cancellation Department. Most companies, […]
The post Who’s Your Director of First Impressions? Lessons from a Recovering Director of Reservations appeared first on VRM Intel.
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