Customers Behaving Badly: The Psychology of Changes in Guest Behavior – Playa del Carmen Real Estate

New Review: Customers Behaving Badly: The Psychology of Changes in Guest Behavior Shared By Riviera Maya Realty After the flood of COVID-19 cancellations abated, property managers felt a renewed sense of hope as guests began to rebook vacation rentals destination by destination as lockdowns ended across the country. But once they arrived, the guests seemed […]

New Review: Customers Behaving Badly: The Psychology of Changes in Guest Behavior
Shared By Riviera Maya Realty

After the flood of COVID-19 cancellations abated, property managers felt a renewed sense of hope as guests began to rebook vacation rentals destination by destination as lockdowns ended across the country. But once they arrived, the guests seemed different. Some were fussy with ongoing demands, whereas others were destructive and aggressive. “We have seen a […]

The post Customers Behaving Badly: The Psychology of Changes in Guest Behavior appeared first on VRM Intel.

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